Facility Updates, Restrictions and Availability

The Y team continues to be committed to the health and safety of members, volunteers and staff.  The Y will be implementing all required BC Health Orders.  Please check this page frequently for detailed information on visiting the Y.  Thank you in advance for your assistance, patience and kindness with staff, volunteers and each other.  We are in this together.

For information on  province-wide restrictions click here.
Be sure to check out all the Virtual Group Fitness Classes available only to Y members! Click Here
Updated/New Restrictions
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Outdoor Fitness Classes – Start Sunday April 11

All outdoor classes are held outside in the Y parking lot [Westhills Y water slide parking lot] Please dress for the weather as there isn’t an inside alternative. Even though classes are held outdoors, a face covering [mask] must be worn by members and the instructor while transitioning to and from their reserved activity and may be removed once in their designated spot in their class. Bring a water bottle filled with water.  There is no option to fill your water bottle

For all yoga classes – Members are required to bring their own mat and encouraged to bring something to place under their mat [e.g. old yoga mat, towel, blanket] as a protective barrier to the ground.

Classes are weather dependent. We will try to provide as much notice as possible for cancellation however they may occur on short notice or even during the class. Notification of class cancellations will occur through the app.

Safety protocols for outdoor group exercise can be found here.

Line up for class:

Westhills Y: Members line up on the sidewalk beside the waterslide parking lot, between the fire hydrant and the seacan container. White tape markers will indicate 6 feet apart.

Required Wearing of a Non-Medical Mask/Face Coverings *Updated April 4*

As per BC PHO, face coverings are mandatory and must be worn at ALL times (except while participating in aquatics activities).  Please ensure that your nose and mouth are covered at all times while inside the facility including: while exercising on cardio and on strength equipment, while walking to and from showers, inside changerooms.

Required Immediately

Individual Fitness *Updated April 4*

Effective immediately in order to ensure proper physical distancing spotting in the weight rooms will not be allowed.  One person per station or equipment area at a time must be adhered to.

Required Immediately

Lane Pool/Leisure Pool – Aquafit Class *Updated – March 31*

Aquafit classes will resume Tuesday April 6.   The Y has received confirmation from the public health office, that due to the aquatic environment classes may continue under the Low Intensity Group Exercise guidelines.

Starting Tuesday April 6 Aquafit classes will resume under the Low Intensity Group Exercise Classes. Click here  to view the Vancouver Island Y Safety Protocols for Group Low Intensity Exercise.

Be sure to check out all the Virtual Group Fitness Classes available only to Y members! Click Here

Resume Tues April 6

Lane Pool/Leisure Pool – Aquafit Class will require members to reserve a space in the pool they wish to do aquafit in.  Members must reserve a space in either the lane pool or leisure pool. Members may not change their pool choice upon arrival for the class. The hot tub, sauna and steam room will not be available.  Washrooms and water bottle fill station will be available upon entry.  No drinking fountains will be available on the pool deck.  Members must take all belongings with them on deck while they use the pool area.  Arrive for your reservation at the main entrance. Change rooms have re-opened please review the “Change Rooms/Areas” in the “Open” tab on this page.

Fitness Studio – Group Fitness *Updated – March 29*

As per Provincial Health Officer order, all Group Exercise Classes are cancelled until the current province-wide restriction is lifted.

Be sure to check out all the Virtual Group Fitness Classes available only to Y members! Click Here

Cancelled

Activity Room 1 – Cyclefit

As per Provincial Health Officer order,  Group Exercise Classes are cancelled until the current province-wide restriction is lifted.

Be sure to check out all the Virtual Group Fitness Classes available only to Y members! Click Here

Cancelled

Activity Room 3 – Youth Programs (ages 6-10 years)

Updated Nov 24 – Children ages 12 years and over are required to wear a mask/face covering at all times except in the pool and aquatic areas.

Activity Room 3 – Youth Programs (ages 6-10 years) includes access to washrooms. There is no access to the 1st or 2nd floor areas, changing rooms or lockers. Hand sanitizer stations will be available. Arrive for your reservation at the main entrance. View the calendar.

Mask Required

Activity Room 4 – Children’s Programs (ages 3-5 years)

Updated Nov 24 – Children ages 12 years and over are required to wear a mask/face covering at all times except in the pool and aquatic areas.

Activity Room 4 – Children’s Programs (ages 3-5 years) includes access to washrooms. There is no access to the 1st or 2nd floor areas, changing rooms or lockers. Hand sanitizer stations will be available. Arrive for your reservation at the main entrance. View the calendar.

Mask Required

Change Rooms/Areas

Please come ready in your swimwear or workout gear, leave all unnecessary items at home or stored out of sight safely in your vehicle.

Changerooms are NOT available for Group Fitness Class participants (as per updated Ministry of Health Guidelines)

Changerooms are available for AFTER your swim/workout on a first come first serve basis.  Up to 14 spaces in the mens and womens for fitness participants and up to 13 spaces in the universal changeroom for pool participants. If all spaces are full please wait in the hallway/pool deck until a space becomes available  We ask that you limit your time to 10min max in the changeroom to allow all members the option to access the changeroom.

Change Room Cleaning Closure Times – Last entry to the change rooms is 15 minutes before closure times.

  • Womens Change Room – Monday – Friday 2:00-2:30pm
  • Mens Change Room – Monday – Friday 2:30 – 3:00pm
  • All Change Rooms Close at 7:30pm – Monday – Friday
  • All Change Rooms Close at 1:00pm – Saturday & Sunday

Attending the Y for a Family Swim//Kids Splash

Members will be able to access Universal Changeroom AFTER their swim reservation for rinse-off and changing; please continue to arrive wearing swim attire as access to changerooms BEFORE swim reservation is not currently available.

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Personal Fitness Coaching

Personal Coaching sessions allow members to work one on one with a qualified personal coach for 4 weeks. With four, 50-minute sessions, coaches and members will work together to create a workout plan to help the member meet their fitness goals. Extra COVID- 19 protocols are in place. Face coverings are strongly encouraged; trainers will stay 2 meters away from participant whenever possible. Members will be given sanitizer to clean equipment before and after use. Change rooms and showers are available for use after personal coaching sessions. Members have the option of booking a semi- private Personal Coaching session. Member booking Personal Coaching is responsible for registering second participant and ensuring they are present for sessions.

Review the refund/cancellation policy.

Register Now

Private Swim Lessons

Private and Semi-Private Swim Lessons are for current Y members. Registration is required. Lessons are non-refundable.

Parent/caregiver (16+ yrs) participation is strongly encouraged if participant is under the age of 7yrs and/or uncomfortable in the water. Instructors will adapt teaching methods and use of pool space to ensure safety of participant while appropriate distancing is maintained. Member booking the lessons is responsible for registering 2nd participant within same swimming ability and ensuring they are present for lessons.

Review the refund/cancellation policy.

Register Now

Fitness Centre – Second Floor

The Fitness Centre – Second Floor includes access to treadmills, upright and recumbent bikes, ellipticals, free weight area, hammer strength equipment, selectorized weight equipment, step mills and limited other offerings. Washrooms and water bottle fill station will be available. No drinking fountains will be available. Arrive for your reservation at the main entrance. Change rooms have re-opened please review the “Change Rooms/Areas” info at the top of this page.

Cleaning Protocols: Members will be provided cleaning supplies and are expected to clean all equipment they choose to use before and after use.

Open

Healthy Living Programs

The Healthy Living Program Initiative is much more than a simple exercise program! Developed in collaboration with BC Cancer Society, MS Society, and the University of Ottawa’s Heart Wise Initiative, our Healthy Living programs will provide you with a safe and supportive environment surrounded by fellow members whom share in your experiences.

Click Here to Learn More

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Lane Pool/Leisure Pool – Lane Swimming or Water Walking

Lane Pool/Leisure Pool – For members ages 13 years and older.  Lane Swimming or Water Walking will require members to reserve a space in the pool they wish to do lane swimming in. Water walking will only be offered in the the leisure pool.  Lane swimming will be available in either the lane pool or leisure pool.  Hot tub, sauna and steam room will not be available.  Washrooms and water bottle fill station will be available upon entry.  No drinking fountains will be available on the pool deck.  No snorkels permitted. Members must take all belongings with them on deck while they use the pool area.  Arrive for your reservation at the main entrance. Change rooms have re-opened please review the “Change Rooms/Areas” info at the top of this page.

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Therapy Pool – Therapy Use or Slow Water Walking

Therapy Use/Slow Water Walking times are for members who prefer or require the warm water for therapy exercises, stretching or slow water walking. For members ages 13 years and older. Therapy Pool floor depth is at 4 feet.  Hot tub, sauna and steam room will not be available.  Washrooms and water bottle fill station will be available upon entry.  No drinking fountains will be available on the pool deck.  No snorkels permitted. Members must take all belongings with them on deck while they use the pool area.  Arrive for your reservation at the main entrance. Change rooms have re-opened please review the “Change Rooms/Areas” info at the top of this page.

Open

Beach Area of Leisure Pool & Therapy Pool – Kids Splash

Kids Splash is an opportunity for parents/guardians and small children to enjoy and takes place in the beach area of the Leisure Pool (waves, lazy river and splash features are unavailable) and Therapy Pool. You must reserve a space for each person in your family who will attend.  Hot tub, sauna and steam room will not be available.  The watersides, waves, lazy river and spray features are all closed.   Washrooms and water bottle fill station will be available upon entry.  No drinking fountains will be available on the pool deck.  Members must take all belongings with them on deck while they use the pool area.  Arrive for your reservation at the main entrance. Change rooms have re-opened please review the “Change Rooms/Areas” info at the top of this page.

View the Admission Criteria

View the calendar.

Open

Leisure Pool & Therapy Pool – Family Swim

Family Swim is an opportunity for parents/guardians and their families to enjoy and takes place in the Leisure Pool (lazy river and some splash features available), Therapy Pool and one double-wide lane in the Lane Pool.  You must reserve a space for each person in your family who will attend. Hot tub, sauna and steam room will not be available. The watersides and waves are unavailable. Washrooms and water bottle fill station will be available upon entry. No drinking fountains will be available on the pool deck. Members must take all belongings with them on deck while they use the pool area. Arrive for your reservation at the main entrance. Change rooms have re-opened please review the “Change Rooms/Areas” info at the top of this page.

View the Admission Criteria

View the calendar.

Open

Activity Room 3 – Family Playground

Bring the whole family and drop in on our indoor family playground! Play, run, bounce and explore while meeting other families in the community. Parents are asked to stay and enjoy this program with their children. Face mask/covering for anyone who is 2 years old and older are encouraged if social distancing cannot be maintained.  Family Playground includes access to washrooms. There is no access to the 1st or 2nd floor areas, changing rooms or lockers. Hand sanitizer stations will be available. Arrive for your reservation at the main entrance.

View the calendar.

Open

Member Service Desks

With the limited staff working at the Y our focus is on ensuring your visit is successful, as such, staff will be available greeting and checking members in for their reservation.  In the fitness areas a staff member will be available to answer questions and assist with our shared learning of new protocols.  Members are encouraged to use the Online Service Portal to purchase or update their account online.

Due to limited staffing Y phones are not currently being answered.  Limited hours of phone answering will begin on Tuesday July 14. Phones will only be answered Monday – Friday 8:30am – 1:30pm.

Closed

Stretching Rooms/Areas

Closed

Hot Tub, Steam Room, Sauna

Closed

Water Fountains

Water fill stations will be available. Water fountains will be closed. We recommend you bring a water bottle filled from home.

Closed

Cleaning Supplies/Personal Towels

If you bring a sweat towel from home please note that you may only use this for your personal use during your workout and must use the cleaning supplies provided by the Y to clean any equipment you use.

Not Available

Lockers

Lockers are not available.

Closed

Playcare

Closed

Swim Lessons

Private/Semi private lessons now available, see the Open section for more info.

Closed


YMCA MEMBER ALL ACCESS – VIRTUAL MEMBERSHIP

Contact us for the password and get started today!


RESERVATION AND MEMBER CLEANING PROTOCOLS

Many protocols are in place, including but not limited to: wearing a mask/face covering is required (see above for detailed information), controlled access into Y facilities, maintaining distancing throughout Y facilities, directional walkways and enhanced cleaning protocols for both Y members and staff.  Hand sanitizer stations will be placed throughout the facility.  As always, we will provide disinfectant for members to use on their equipment before and after use, and we will be diligent in encouraging members to do this practice. There is a built in period of time between reservations where staff will be disinfecting equipment and high touch surfaces.

One thing remains the same… our friendly and welcoming staff are ready to greet and assist you.  We are in this together.

Arrival for your Reservation

The Y will be using multiple entrances and exits.  Please check the areas below for where to arrive.

The 5 Minute Rule – Members may line up 5 minutes prior to the start of their reservation time & have access to enter the facility until 5 minutes past the start time.  The door will be locked and access closed after this period.

Upon arrival please wear your face mask/covering, line up  and maintain physical distancing of 6ft/2m.  We encourage you to introduce yourself to someone new; remember we are all in this together.  Smaller numbers in our facilities mean a great opportunity to meet new people in our Y community! Please ensure you arrive with photo ID or your previous membership card.  Y staff will need to see this to check you in for your reservation.

This will be required every visit to the Y… even after we get to know you.  We appreciate your assistance with this requirement.


Y Members Only Access By Reservation

A membership and a reservation is required to access the Y.  Drop in access without a reservation is not available.  At this time the Y is unable to accommodate access for drop ins, visiting Y members, guests or promotional members.

HOW TO BUY A MEMBERSHIP AND RE-JOIN THE Y

Step 1
Step 2
Step 3

Purchase a new membership using the Y’s Online Service Portal.

Join the Y

After you have purchased your membership, download the new Y mobile app.  There is a 30-60 minute delay from the time of purchase so the app and our registration software can synch together.  If you try to use the app before purchasing a membership you will not be successful. Details and how to videos about the Mobile App can be found here.

If you do not have a tablet/mobile device click Step 3.

Join the Y

If you do not have a mobile device or tablet you can still make a reservation as follows:

To attend a class: Click here and use the Y website

To workout or lane swim: Phone the Y 250-386-7511 (limited phone hours M-F)

To reserve a children’s program/family swim: Reserve using the online service portal click here or phone the Y 250-386-7511 (limited phone hours M-F)

Join the Y

Reserve a Class