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YMCA-YWCA Downtown
851 Broughton Street
Victoria BC V8W 1E5
E:info@vancouverislandy.ca
Limited Phone In Hours
Monday – Friday 8:30am – 3:00pm
CURRENT/PAST Y MEMBERS
All active memberships from March 2020 have been cancelled. Members who made a March membership payment, or those who purchased an annual membership, have a pro-rated credit on their account. This amount will be used at the time you purchase a new membership.
HOW TO BUY A MEMBERSHIP AND RE-JOIN THE Y
Purchase a new membership using the Y’s Online Service Portal.
After you have purchased your membership, download the new Y mobile app. There is a 30-60 minute delay from the time of purchase so the app and our registration software can synch together. If you try to use the app before purchasing a membership you will not be successful. Details and how to videos about the Mobile App can be found here.
If you do not have a tablet/mobile device click Step 3.
If you do not have a mobile device or tablet you can still make a reservation as follows:
To attend a class: Click here and use the Y website
To workout or lane swim: Phone the Y 250-386-7511 (limited phone hours M-F)
To reserve a children’s program/family swim: Reserve using the online service portal click here or phone the Y 250-386-7511 (limited phone hours M-F)
REQUEST A MEMBERSHIP HOLD OR CANCELLATION
To request a hold or cancellation to your new membership you must complete the online form. Requests are not processed over the phone.
PAST Y MEMBER NOT READY TO RETURN
Not ready to return to the Y and wish to have this credit refunded, please click the button and complete the request form.
Request Refund of Membership Credit