NEW – Review the changes based on province-wide restrictions. Click the Location you attend.Know Before You Go
851 Broughton Street
Victoria BC V8W 1E5
Due to staff shortages the Member Services Desks have not re-opened. Interested in working with us, check out our career opportunities here. Please use the Online Service Portal to join the Y.
Monday – Friday 6:00am – 7:45pm
Saturday & Sunday 7:30am – 1:00pm
Limited Phone In Hours
Monday – Friday 8:30am – 3:00pm
Winter Holiday Hours
The Downtown Y & Westhills Y will be closed: December 24, 25, 26, 27 & January 1
The Downtown Y & Westhills Y will close early at 1:00pm December 31
CURRENT/PAST Y MEMBERS
All active memberships from March 2020 have been cancelled. Members who made a March membership payment, or those who purchased an annual membership, have a pro-rated credit on their account. This amount will be used at the time you purchase a new membership.
HOW TO BUY A MEMBERSHIP AND RE-JOIN THE Y
Purchase a new membership using the Y’s Online Service Portal.
After you have purchased your membership, download the new Y mobile app. There is a 30-60 minute delay from the time of purchase so the app and our registration software can synch together. If you try to use the app before purchasing a membership you will not be successful. Details and how to videos about the Mobile App can be found here.
REQUEST A MEMBERSHIP HOLD OR CANCELLATION
To request a hold or cancellation to your new membership you must complete the online form. Requests are not processed over the phone.