Your Island Y uses a mobile app which allows members to make their required reservations to visit the Y. As we transition to Step 3 of BC’s Restart Plan members are still required to make a reservation up to 48 hours in advance to attend the Y. During high volume times, we ask that you limit your workout to 1 hour. During quiet times you are welcome to stay over the 1 hour time frame. Reservations are limited to 1 per day for a class or to the Fitness Centre or Pool facilities to ensure that all members have an opportunity to participate at their Y.
Please note that you should purchase your membership first, then proceed with downloading the app. There is a delay between the two systems and may take up to 1 hour for your membership to appear in the app.
Allow notifications during your app installation to receive push notifications for changes to schedules and other important information.
If you had a membership before the pandemic (March 2020) your membership was cancelled. Please rejoin.
HOW TO BUY A MEMBERSHIP AND RE-JOIN THE Y
Purchase a new membership using the Y’s Online Service Portal.
After you have purchased your membership, download the new Y mobile app. There is a 30-60 minute delay from the time of purchase so the app and our registration software can synch together. If you try to use the app before purchasing a membership you will not be successful. Details and how to videos about the Mobile App can be found here.