Y Facilities

Facility Guidelines

Access

Photo ID or a past Y Membership card must be presented to access the Y.
Some activities with limited space, limited equipment or designated pool times that are affected by lifeguard ratio requirements require a reservation.

Downtown Y Access After Mall Hours:
After mall hours, access to the Downtown Y is available exclusively through the street‑level entrance on View Street. Members will be asked to show their Y membership card to security for entry. Click here for more information.

Lost and found

Ask at the Membership desk on your next visit.

Parking

The Westhills Y has large public parking lots available to members, no parking pass or license plate registration is required.

The Downtown Y, located in the Bay Centre, offers members 2 hours of complimentary parking in the Bay Centre parkade. To receive free parking, members must enter their license plate number into the tablet located inside the Y during their visit.  Click here for more information.

Etiquette

The Y is a shared experience for everyone to enjoy. Each of us can make it better for all by being considerate of others. Y members, participants and staff pledge to treat one another with respect and dignity. Membership is enhanced when all members share in promoting agreed standards of courtesy and behaviour.

Dress Code

In order to respect the comfort and safety of everyone in the facility, proper workout wear is required. Athletic/closed toe shoes are required, along with comfortable tops and bottoms suitable for your fitness regime, and our family environment.  Clothing that expresses any profane or discriminating messages is not permitted.

Bathing attire in the pool includes attire used for the purpose of swimming only. When using any of the pools, all swimmers must change from street clothes to swimming attire. Swimming attire must permit individuals to participate safely in programs and be suitable for our family environment. T-shirts over swimsuits are permitted, however undergarments and cut offs are not.  Religious requirements will be accommodated as long as safety of self and others is not compromised. Outdoor shoes are not permitted in the shower areas or pool deck.

Smoking Policy

There is no smoking anywhere on Y property. This includes parking lots.

Sensitivities to scents

Some members have severe allergies or sensitivities to strong scents. Please restrict the use of perfumes, colognes, hairsprays and body sprays.

Food and drink

Please help us keep our facility clean and well-maintained. Food is only permitted in the lobby area.  Non-spill beverage containers may be used throughout the facility.  Please note glass is not permitted anywhere in the facility.

Image recording devices

For personal security and privacy, photography and video recording are not permitted anywhere in the facility. Any exception to this protocol is only with expressed written permission of the Centre Manager. The use of image recording devices (including cell phone/PDA/camera or other recording device) in a suspicious manner should be brought to the attention of a staff member immediately.

Business

No person may conduct business within any Y facility without prior authorization.