REGISTER ONLINE

Check back soon for 2022 information

NON BC RESIDENTS

Due to limited availability of spaces, and additional Covid-19 considerations, registration is limited to BC residents at this time.


REGISTRATION SUPPORT

The Registration Services team is available by phone (250-386-7511) during the following hours: Monday – Friday 8:30am – 3:00pm.  Please note we are closed on statutory holidays and weekends.  At this time in person registration support is not available at any Y location.

Email our team anytime at registration@vancouverislandy.ca

RETURNING CAMPER EARLY REGISTRATION

To enable returning camper registration we have registered your camper in a pre-requisite activity. We strongly suggest you log onto your Online Service Portal account and verify the following to ensure you have no delay or miss out on registration:

  1. Click this link https://ca.apm.activecommunities.com/vancouverislandy/ActiveNet_Login
  2. Use your email and password to log in.  If you cannot remember your log in email, follow the forgotten password steps.
  3. Click on My Account  on the top right of the screen.
  4. Click on Historical Transactions List
  5. You should see a registration for each camper for: 2021 Early Camp Registration #5596
    1. If you do not see this please email registration@vancouverislandy.ca as soon as possible.  This will allow your camper early registration.
  6. If you see this registration your camper will be enabled for early registration.

2021 Payment Options

Payment is available online by credit card only.

Payment plans are available and can be selected during checkout. Payment plans will charge your credit card automatically on the payment dates. Please review the Payment Agreement for payment terms and conditions.

We accept the following card types: Visa, Mastercard, AMEX, Discover, Diners Club and JCB

In 2021 we are unable to assist with registration or take any other form of payment in person.

2021 REGISTRATION, CANCELLATION AND REFUND POLICIES

The YMCA-YWCA of Vancouver Island is a charity dedicated to building healthy communities and will subsequently be referred to as “YMCA-YWCA”.

YMCA-YWCA  Registration Policy

The customer agrees that by completing registration and making payment into a single activity or multiple activities with the YMCA-YWCA that they immediately become subject to the activity or program specific cancellation and refund policy.

Camp Cancellation and Refund Policy

Cancellations received by May 1st are subject to a 25% administration fee of the total camp cost including future payments. All requests must be submitted by email to registration@vancouverislandy.ca. This includes refund requests due to camp space being unavailable for friends, siblings, and/or due to other summer opportunities becoming available outside of Camp Thunderbird programs.

Medical cancellations will qualify for a refund of the unused portion of the program, less a $50 administration fee. In some cases, a doctor’s note will be required, at the discretion of the Camp Managers.

No refunds will be issued in instances where a camper is removed during a camp program at the choice or request of the camper or camper’s parent(s)/guardian(s) or is dismissed from camp for contravention of the camp commitment.

Waitlists

Is the camp you wanted full… using the Online Service Portal you can add your camper to waiting lists.

If a space becomes available we will register your camper and provide you with the following window to make payment using the Online Service Portal to finalize registration.

More than 5 days before camp starts: 24 hour window to make payment. If payment has not been completed your camper will be withdrawn.

Less than 5 days before camp starts: 12 hour window to make payment. If payment has not been completed your camper will be withdrawn.

2 or less days before camp starts: we will contact campers in order of the waitlist, providing a 2 hour window to respond. If we do not hear from you we will assume you do not want the space.

 

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