2021 Summer Camp Programs
Please check back soon for more information on registration and program offerings for the upcoming 2021 summer.
ONLINE REGISTRATION SUPPORT
We strongly suggest you log onto your Online Service Portal account and verify the following to ensure you have no delay or miss out on registration:
- Click this link https://ca.apm.activecommunities.com/vancouverislandy/ActiveNet_Login
- Use your email and password to log in. If you cannot remember your log in email, follow the forgotten password steps.
- Click on My Account on the top right of the screen.
- Click on Historical Transactions List
- You should see a registration for each camper for: Activity #5596
- If you do not see this please email firstname.lastname@example.org as soon as possible. This will allow your camper early registration.
- If you see this registration your camper will be enabled for early registration.
2021 Payment Options
Payment is available by credit card only. We accept the following card types: Visa, Mastercard, AMEX, Discover, Diners Club and JCB
REGISTRATION, CANCELLATION AND REFUND POLICIES
The YMCA-YWCA of Vancouver Island is a charity dedicated to building healthy communities and will subsequently be referred to as “YMCA-YWCA”.
YMCA-YWCA Registration Policy
The customer agrees that by completing registration and making payment into a single activity or multiple activities with the YMCA-YWCA that they immediately become subject to the activity or program specific cancellation and refund policy.
Camp Cancellation and Refund Policy
Due to the late registration period, there will be no refunds for 2020 Day Camp Programs. This includes refund requests due to camp space being unavailable for friends, siblings, and/or due to other summer opportunities becoming available outside of Camp Thunderbird programs.
No refunds will be issued in instances where a camper is removed during a camp program at the choice or request of the camper or camper’s parent(s)/guardian(s) or is dismissed from camp for contravention of the camp commitment.
Medical cancellations will qualify for a refund of the unused portion of the program, less a $50 administration fee. In some cases, a doctor’s note will be required, at the discretion of the Camp Managers.
Waitlists – Updated
Is the camp you wanted full… using the Online Service Portal you can add your camper to waiting lists.
If a space becomes available we will register your camper and provide you with the following window to make payment using the Online Service Portal to finalize registration.
More than 5 days before camp starts: 24 hour window to make payment. If payment has not been completed your camper will be withdrawn.
Less than 5 days before camp starts: 12 hour window to make payment. If payment has not been completed your camper will be withdrawn.
2 or less days before camp starts: we will contact campers in order of the waitlist, providing a 2 hour window to respond. If we do not hear from you we will assume you do not want the space.